Refund Policy
At Air Fare Vacations, we strive to provide a transparent and hassle-free booking experience for all our customers. We understand that travel plans may change unexpectedly, and this Refund Policy explains the conditions under which refunds may be requested for flights, hotels, vacation packages, and other travel-related services booked through our website. By making a reservation with Air Fare Vacations, you acknowledge and agree to the terms outlined in this policy.
General Refund Policy
Refund eligibility depends on the fare rules, cancellation policies, and terms established by the airline, hotel, or other travel service provider. Air Fare Vacations acts as a booking facilitator, and refund requests are processed according to the supplier's policies.
Some bookings may be fully refundable, partially refundable, or completely non-refundable depending on the selected fare, promotional offers, and supplier conditions at the time of booking.
Flight Ticket Refunds
Refunds for flight tickets are subject to the fare conditions of the respective airline. Discounted, promotional, or special fares are often non-refundable or may carry cancellation charges.
If your ticket qualifies for a refund, the applicable amount will be calculated after deducting airline cancellation fees, supplier penalties, taxes (where applicable), and any service charges permitted under your booking conditions.
Hotel Booking Refunds
Hotel cancellations and refunds are governed by the individual hotel's cancellation policy. Some hotels offer free cancellation before a specified deadline, while others may charge one or more nights' accommodation or treat the reservation as non-refundable.
Customers are encouraged to review the cancellation policy displayed during the booking process before confirming their reservation.
Vacation Packages
Refunds for vacation packages depend on the individual components included in the package, such as flights, hotels, transportation, tours, and other travel services. Cancellation charges may vary for each supplier, and the total refundable amount will be determined accordingly.
Refund Request Process
If you wish to request a refund, please contact our customer support team as soon as possible. To help us process your request efficiently, please provide the following information:
- Booking Reference Number
- Passenger Name(s)
- Travel Dates
- Reason for Cancellation
- Contact Information
Our support team will review your request, coordinate with the relevant travel supplier, and keep you informed throughout the refund process.
Refund Processing Time
Approved refunds are processed according to the timelines of the respective airline, hotel, payment provider, or travel supplier. Depending on your payment method and financial institution, refunds may take approximately 7 to 30 business days to appear in your original payment account.
Processing times may vary during peak travel seasons or due to circumstances beyond our control.
Non-Refundable Bookings
Certain bookings, including promotional fares, last-minute deals, discounted tickets, special offers, and selected hotel rates, may be marked as non-refundable. In such cases, no refund will be issued once the booking has been confirmed unless required by applicable law or the supplier's policy.
Changes and Modifications
If you need to modify your booking instead of canceling it, additional charges may apply depending on airline rules, hotel policies, fare conditions, and availability. Any difference in fare or accommodation cost must also be paid by the customer where applicable.
Force Majeure
Air Fare Vacations shall not be held responsible for cancellations, delays, or service disruptions caused by circumstances beyond our reasonable control, including natural disasters, severe weather, government actions, pandemics, civil unrest, strikes, airport closures, or other unforeseen events. Refund eligibility in such situations will depend on the policies of the respective travel supplier.
Service Fees
Where permitted by applicable law and booking conditions, service or administrative fees charged for processing reservations may be non-refundable. Any applicable fees will be clearly communicated during the refund review process.
Policy Updates
Air Fare Vacations reserves the right to modify this Refund Policy at any time to reflect changes in supplier policies, legal requirements, or business operations. Updated versions will be published on this page, and continued use of our services constitutes acceptance of the revised policy.
Contact Us
If you have any questions regarding refunds, cancellations, or booking modifications, please contact our customer support team.
Air Fare Vacations
Email: info@airfarevacations.com
Phone: +1-888-550-8310
Address: 1641 County Rd 8Otego, NY 13825, USA
